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    Hardware/EquipmentNews

    Elite Sterzo Smart Firmware Update Required On Zwift

    Eric Schlange
    By Eric Schlange
    June 18, 2021
    15

    Zwift + Elite have released a required update for the Sterzo Smart steering device. Notice was posted in the Zwift forum on June 4th and now, once you’ve installed Zwift’s latest update (version 1.14.0) you’ll get the following warning if you try to pair a Sterzo to the game with the old firmware:

    Why the Update?

    According to Zwift’s forum posts, this update is being rolled out for two reasons:

    1. It improves and simplifies the initial pairing procedure. It especially helps the reconnection process should the Sterzo Smart ever disconnect.
    2. Security improvements were made to deter hacks to the Sterzo system. There were people hacking and selling fake Sterzos.

    Installing the Upgrade

    To upgrade your Sterzo’s firmware, you’ll need to install Elite’s “Upgrado” app (available on iOS and Android), create an account, connect to your Sterzo, and upgrade its firmware. Here are some screenshots of that process:

    • You must sign in or create an account
    • If the Sterzo doesn’t show up, unpair it from Zwift
    • Click on the Sterzo
    • This screen shows your current (outdated) firmware version
    • Downloading the update
    • Installing the update
    • All done!
    • Sterzo page confirms the new version 21 firmware

    Here’s a video from our favorite Aussie lama explaining the upgrade process and sharing Shane’s views on this news and other thoughts Zwift steering related:

    Questions or Comments?

    Share below!

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      Eric Schlange
      Eric Schlangehttp://www.zwiftinsider.com
      Eric runs Zwift Insider in his spare time when he isn't on the bike or managing various business interests. He lives in Northern California with his beautiful wife, two kids and dog. Follow on Strava

      15 COMMENTS

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      Matt 3595
      Super Member
      Matt 3595(@straightlineboy)
      1 year ago

      Perhaps someone from Elite can explain why we need to register to get this update that is being forced on us. I hope the security of their accounts is better than that of their devices that lead them to issue this update. Not impressed by this

      6
      Reply
      Jan Hendrik
      Jan Hendrik
      1 year ago
      Reply to  Matt 3595

      Haha, you wish. Last time I needed software for a 500€ smart trainer there wasn’t even an option to download via HTTPS or any checksums available. I’m happy with the trainer and the (dumb) Sterzo I have, but the software side of things is just really poor.

      0
      Reply
      Juergen
      Juergen
      1 year ago
      Reply to  Matt 3595

      For an explanation have a look at DC Rainmaker…

      1
      Reply
      bobvz
      bobvz
      1 year ago

      Fake Sterzo, heaven forbid. What next, “fake” trainers? Would prefer to see a standards approach over hardware lock-in.

      3
      Reply
      Danter
      Danter
      1 year ago

      Someone show me a link to the fake sterzo I can buy. It does not exist. A few electronic hobiests reverse engineering the protocols is not a fake sterzo.

      2
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      1 year ago
      Reply to  Danter

      There’s this: https://titanlab.co/715-2/

      0
      Reply
      Mike Collins
      Mike Collins
      1 year ago

      Just a quick note. I had real problems getting the Sterzo to connect with my Motorola phone. Eventually my wife’s Samsung connected immediately. Performed the update, which was quick and easy. Then the sterzo would not reconnect to my laptop (Windows machine). Finally discarded the old Sterzo Bluetooth connection on the laptop, and set up a new one. Bingo it worked! Hope this helps someone else out there!

      2
      Reply
      EJ Acosta
      EJ Acosta
      1 year ago

      Eric, as usual, thank you for your informative and complete post regarding the Sterzo update. I followed the steps outlined and the update completed quickly and without a hitch. The pairing for my first post update ride was quicker than before. Thanks. 👍

      0
      Reply
      Rick
      Rick
      11 months ago

      I have run the updater. My Sterzo is now on Firmware 21 Hardware revision 6. I still get a error message. Swift thinks I still need to do the firmware update. The Sterzo shows up as connected. But, no steering.

      2
      Reply
      rick
      rick
      11 months ago
      Reply to  Rick

      So I can’t type. . . Zwift not Swift. Any ideas?

      0
      Reply
      Mike
      Mike
      11 months ago
      Reply to  Rick

      I have the same problem Firmware 21 Harware revsion 2 with no option to update further in the App and Zwift still says it needs updating.

      0
      Reply
      Mike
      Mike
      11 months ago
      Reply to  Mike

      I can’t type either Hardware not Harware.
      Plus I have sent question to both Zwift and Elite

      0
      Reply
      Mike
      Mike
      11 months ago
      Reply to  Rick

      Response from Zwift is that it is a known problem and they are working on a fix which will be released as part of an update

      1
      Reply
      Eddy Van de Walle
      Eddy Van de Walle
      10 months ago

      have’nt seen any fix till now…

      1
      Reply
      Peter Byström
      Peter Byström
      3 months ago

      You get an error about invalid billing information if you have Swedish characters in your name like I have. Change them to anything normal and you are good to go. Great guide!

      0
      Reply
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