• Get Started
    • Get Started on Zwift
    • Zwift Course Maps
    • How to Race on Zwift (Setup, Strategy, and More)
    • Links Every Zwifter Must Have
    • More “Get Started” Posts
  • Tips & Tricks
    • Kit Unlock Codes
    • Training & Nutrition
    • Racing
    • Zwift Hacks
  • Reference
    • How Zwift Works
    • Course Calendar
    • RoboPacer Calendar
    • Smart Trainer Index
      • Top Wheel-On Trainers
      • Top Direct-Drive <$900
      • Top Direct-Drive >$900
      • Exhaustive Trainer List
    • Achievements & Unlocks
    • Frames & Wheels
    • Routes & Maps
      • Master List of Routes
      • Master List of KOMs
      • Master List of Sprints
      • Downloadable Watopia Map
      • Rebel Routes
    • Speed Tests
  • News
    • Events
    • Game Updates
  • Shop
Search
Logo
Logo
  • Get Started
    • Get Started on Zwift
    • Zwift Course Maps
    • How to Race on Zwift (Setup, Strategy, and More)
    • Links Every Zwifter Must Have
    • More “Get Started” Posts
  • Tips & Tricks
    • Kit Unlock Codes
    • Training & Nutrition
    • Racing
    • Zwift Hacks
  • Reference
    • How Zwift Works
    • Course Calendar
    • RoboPacer Calendar
    • Smart Trainer Index
      • Top Wheel-On Trainers
      • Top Direct-Drive <$900
      • Top Direct-Drive >$900
      • Exhaustive Trainer List
    • Achievements & Unlocks
    • Frames & Wheels
    • Routes & Maps
      • Master List of Routes
      • Master List of KOMs
      • Master List of Sprints
      • Downloadable Watopia Map
      • Rebel Routes
    • Speed Tests
  • News
    • Events
    • Game Updates
  • Shop
More
    Sign in
    Welcome! Log into your account
    Forgot your password? Get help
    Privacy Policy
    Password recovery
    Recover your password
    A password will be e-mailed to you.
    Getting Started

    Missing Rewards? Update Zwift! Here’s How…

    Eric Schlange
    By Eric Schlange
    March 13, 2020
    26

    We occasionally hear from Zwifters complaining that they’ve completed a particular challenge but didn’t receive the promised reward on Zwift. The main reason this happens is because you’re running an outdated version of Zwift.

    What Is the Current Version?

    Zwift maintains a page showing current version numbers for each platform.

    How to Update Zwift

    Keeping Zwift up to date is quite simple, and can even be automatic depending on how your device is configured. Settings vary by device, so here are some specific tips…

    Windows PC

    • Any new updates will be installed when you next launch Zwift.
    • Recommended: right-click the Zwift launcher which appears in your system tray (usually at the bottom right of your screen, near the clock) and make sure “Background Updating” has a checkmark next to it. This will download updates automatically without your intervention, so they can be quickly installed the next time you start up Zwift.
    • If you want to manually check for an update, right-click the Zwift launcher and click “Check for Update Now.”

    On a Mac

    • Just launch Zwift and it will update for you!

    On AppleTV

    • Open the App Store and go to your “Purchased Apps” list. Select Zwift. If the app needs an update, there will be a button you can select to update it.
    • Recommended: enable automatic updates by going to the Settings menu, selecting “Apps,” and making sure that “Automatically Update Apps” is turned on.

    On iOS Devices (iPhone or iPad)

    • Go to the App Store, tap your profile icon at the top-right, and you should see a list of available updates. If Zwift appears in the list, tap the “Update” button beside the Zwift icon to download and install the most recent update.
    • If you aren’t seeing the latest Zwift update, or want to make sure you haven’t missed an update, pull down on the screen which shows all available updates. This will force your device to look for all available updates, which will often bring up recently-added app updates that weren’t already listed.
    • If you want your apps to update automatically, go to Settings>iTunes & App Stores and enable “App Updates” under “Automatic Downloads”.

    On Android Devices

    • Go to the Play Store, tap the menu button, and select “My Apps and Games.” If your version of Zwift is old, it will appear in the “Updates pending” list. Tap the “Update” button beside the app to download and install the most recent update.
    • To enable automatic updates, tap the menu button and go to “Settings.” From there, you can choose to auto-update apps over any network, over Wi-Fi only, or never.

    Related Posts

    Facebook
    Twitter
    Pinterest
    ReddIt
      Eric Schlange
      Eric Schlangehttp://www.zwiftinsider.com
      Eric runs Zwift Insider in his spare time when he isn't on the bike or managing various business interests. He lives in Northern California with his beautiful wife, two kids and dog. Follow on Strava

      26 COMMENTS

      Subscribe
      Connect with
      Notify of
      guest

      Connect with
      guest

      26 Comments
      Oldest
      Newest Most Voted
      Inline Feedbacks
      View all comments
      thewannabeironman
      Super Member
      thewannabeironman(@wanna_b_ironman)
      3 years ago

      Thanks. I’m pretty sure I’ve completed mission(s) in the past, despite Zwift not showing it. Unfortunately, even after an update (Apple TV, automatic), I still can’t see any mission(s) in my badges page …

      0
      Reply
      thewannabeironman
      Super Member
      thewannabeironman(@wanna_b_ironman)
      3 years ago
      Reply to  thewannabeironman

      Another reward missing is the May Field badge, despite running on track a couple of times. Unless the badge has been added very recently

      0
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      3 years ago
      Reply to  thewannabeironman

      I believe the May Field badge was just added in the last update.

      1
      Reply
      Gerrie Delport
      Gerrie Delport(@gerriedelport)
      3 years ago

      Thanks for this Eric. Another possible sign that you are not on the latest software for the Tour is you will be in a orange jersey not the tour Jersey. I agree most of the problems with most software is to make sure you are up to date. I will add it also help to restart often, my system get a restart after every ride. I also don’t install unnecessary software on my Zwift PC.

      2
      Reply
      Dave Cooper
      Dave Cooper(@davetheguitarfreak)
      3 years ago

      I was only getting 30XP per mile yesterday in the Stage 1 group ride.
      I’m running Zwift on Apple TV and have auto-updates enabled (although I don’t ever recall seeing the ‘Updating’ progress bar when I have started the App).
      But I have just checked through the App store and there no Update option, but I think that is because it has been updating as it is at 1.0.46903 (3 Mar 2020).
      Will see what happens tomorrow on Stage 2, maybe just a glitch.

      0
      Reply
      Dave Cooper
      Dave Cooper(@davetheguitarfreak)
      3 years ago
      Reply to  Dave Cooper

      Just completed Stage 2 race, this time I got double XP, 🙂 also realised that this time I was wearing the tour jersey whilst in Stage 1 I was wearing an orange jersey (I wasn’t the only one there were quite a few that I noticed in orange jerseys). I wasn’t sure of the reason for this but as Gerrie mentioned above this seems to be an indication of not running the latest software. Not sure why mine was not up to date as I have auto updates on but I’ll try to keep an eye on this in future.… Read more »

      0
      Reply
      Fred Hessler
      Fred Hessler
      3 years ago

      I’m up to date and didn’t get double XP either. Highly disappointing

      1
      Reply
      dan
      dan
      3 years ago
      Reply to  Fred Hessler

      what platform are you using, because you are definitely not up to date.

      0
      Reply
      David Vickers
      David Vickers
      3 years ago

      I am on iOS 13.3.1 and am up to date on the App but still no Tour de Zwift shirt, not sure when you get the Watopia jersey, have done stage 1 and 2. Frustrating

      0
      Reply
      Remco Post
      Remco Post
      3 years ago

      I’ve checked: all up to date, but still yesterday I did 25 laps of the volcano so I should have gotten “On fire” as well as the “100 clicks” badge and the metric century kit… unfortunately, none appeared. Also, it seems I don’t get any drops for all of the sweat on the floor…. I can Live with having to do the greater London loop once more, but another go at 25 laps of the volcano is a different matter… And yes, I checked twice, auto updates are enabled and a’m on 1.0.46903 on Apple TV, so it seems something… Read more »

      0
      Reply
      Colin
      Colin
      3 years ago

      I’ve noticed on Mac, there are at least two components that need updating seperately. The Zwift Launcher opens and then will download the latest version of Zwift which it will then, eh, launch! You have no choice but to use the latest update, it just does it. However, the launcher I was using had old pictures, was announcing new features long since implemented, and had no way of remembering my password. I downloaded the new Zwift for Mac from the website and the new launcher is very different. New graphics, remembers my login details etc. It still went off and… Read more »

      1
      Reply
      Neal
      Neal
      2 years ago

      Hi where can I find the version numbers for the various system updates please? I believe my devices are up to date but I’m still missing mission rewards…thanks

      0
      Reply
      Lucas
      Lucas(@martin-w-lucas)
      2 years ago
      Reply to  Neal

      On PC, just launch Zwift then right-click on the Z next to your clock to see launcher and game version. On Android/iOS I find the easiest way to be just to open up the Play/App store (this has the double effect of checking your current version and checking for missed updates at the same time). Not really sure on Mac but it uses a launcher so I imagine the process is very similar to PC.

      0
      Reply
      Riaz Shaik
      Riaz Shaik
      2 years ago

      I completed stage 3 of tour of watopia, but show as incomplete, please can you advise how to rectify it.

      0
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      2 years ago
      Reply to  Riaz Shaik

      Contact Zwift support: [email protected].com

      1
      Reply
      Phil
      Phil
      2 years ago

      So why can you not get the latest advertised update from the news letter itself?

      0
      Reply
      Sebastian Zamorano
      Sebastian Zamorano
      2 years ago

      Hola estaba en la MISSING MISSION REWARDS climb MT.Everest, me faltaban 6020/8848 hoy realice en watopia (FOUR HORSEMEN) con 2.181 de altitud, cuando termine revise antes de grabar y la mision actualizo llegando a 8.200/8848, grave cerre y ahora esta igual que antes de partir, actualice el sofwer pero no me actualizo los 2.181 sigue en 6020, como lo podria hacer para que se reflejen

      Esto también se aplica a algunas recompensas de misión. Es posible ingresar a una misión pero no recibir la recompensa al finalizar debido a que su instalación de Zwift no está actualizada.

      0
      Reply
      Carms
      Carms
      2 years ago

      How can I check what update version I currently have operating on my iPad?

      0
      Reply
      Michael
      Michael
      2 years ago

      I can not see the power graph while free riding. I use galaxy s20, android. I screen mirror zwift app from my phone to fire TV stick, even if I don’t screen mirror same results. When I click on the icons to toggle graphs on/off, no graphs ever show. Do you know what the issue is?

      0
      Reply
      Müller
      Müller
      2 years ago

      Bei mir geht nix mehr koppelt nicht

      0
      Reply
      Scott Miller
      Scott Miller
      2 years ago

      I just updated my I-phone to 14.4.1 and now I can’t connect to Zwift again. This happened with the last update. When will it be fixed? I even deinstalled and reinstalled the app.

      0
      Reply
      John Killen
      John Killen
      1 year ago

      Zwift mystery: When I tried to call up Zwift this morning (April 19) on my MacBook Air for a workout, all I got was a blank screen with the word “Forbidden” in the upper left corner. So I restarted, thinking that might solve. No luck. So I went to the app store on my MacBook, seeing if there was a new version and I couldn’t find Zwift at all. So I checked my iPad (which I sometimes use) and everything was fine there. FYI, my MacBook seems fine in all other respects. Any thoughts?

      0
      Reply
      Adam Taylor
      Adam Taylor
      1 year ago
      Reply to  John Killen

      Same here John, a few posts on zwift forums about it too sounds like it’s some sort of certificate or verification issue with macOS. I rode using the phone instead. Still surprisingly enjoyable

      0
      Reply
      Mandy Long
      Mandy Long
      1 year ago

      Cannot get new world !! HEEELLPPPP !!!!
      What am I doing wrong ??

      0
      Reply
      Vladislav
      Vladislav
      1 year ago

      Aký problém vnikol, pri tom že pri stúpaní do kopcov mi zwift prestal vykonávať odpor.

      0
      Reply
      Shaun Heinze
      Shaun Heinze
      1 month ago

      My Zwift is up to date. However I am unable to see derails if stage 8 of the Tour de Zwift. Why would this be.

      0
      Reply
      wpdiscuz   wpDiscuz

      Free Zwift Trial

      Create Account

      Newest Featured Posts

      Power Graph Added to Zwifter Web Profiles

      Training & Nutrition

      Zwift Insider Kit Now Available from Le Col – This Week Only

      News

      “France Classic Fondo” Route Details

      Routes & Maps

      Support This Site

      Contribute a post, shop through us, make a donation, advertise on this site. See how you can support Zwift Insider!

      NEWSLETTER SIGNUP

      Receive a summary of Zwift tips and news every 2 weeks! Click to subscribe.

      This community-driven site is maintained by Eric Schlange and a team of Zwift enthusiasts. Zwift Insider is independent of Zwift corporate (www.zwift.com), although Zwift does provide funding to help defray site costs.

      This site contains affiliate links to Amazon, Wahoo, and other brands. Zwift Insider makes a small commission on purchases made from these links, so please shop through them to support our efforts.

      Terms of Use/DMCA Copyright Policy

      Privacy Policy

      [email protected]

      Latest articles

      Power Graph Added to Zwifter Web Profiles

      Tiny Race Series – March 25 Routes and Last Week’s Results

      Top 5 Zwift Videos: FTP Increases, Alpe Du Zwift Tips, and Zwift Setups

      Popular Categories

      • Racing1010
      • News741
      • Training & Nutrition585
      • Events535
      • Interviews443
      • Routes & Maps312
      26
      0
      Would love your thoughts, please comment.x
      ()
      x
      | Reply
      Comment Author Info
      :wpds_smile::wpds_grin::wpds_wink::wpds_mrgreen::wpds_neutral::wpds_twisted::wpds_arrow::wpds_shock::wpds_unamused::wpds_cool::wpds_evil::wpds_oops::wpds_razz::wpds_roll::wpds_cry::wpds_eek::wpds_lol::wpds_mad::wpds_sad::wpds_exclamation::wpds_question::wpds_idea::wpds_hmm::wpds_beg::wpds_whew::wpds_chuckle::wpds_silly::wpds_envy::wpds_shutmouth:
      ‹ Back to Categories
      You are going to send email to

      Move Comment

    • Related Posts