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    Tips & TricksZwift Hacks

    How to Find Your Zwift ID

    Eric Schlange
    By Eric Schlange
    March 7, 2017
    75

    Your Zwift ID is a unique number assigned your Zwift account. It is used by ZwiftPower and other third-party apps who connect to your Zwift data. Here are two ways to find your ID…

    Via PC/MAC File System

    Your Zwift ID can be found in the desktop version of Zwift by going to Documents->Zwift->CP. The folder names here (eg, “user123456” use the ID’s of every Zwifter who has ever used your computer.

    If you see multiple folders and are unsure which one belongs to your account, look at the dates of the files inside the folder, which will correspond to dates you have used Zwift on this computer.

    Via Any Web Browser (including iOS or Android)

    Log into https://my.zwift.com/, click to view the details of one of your activities, then click the gear to edit the activity or download its fit file. Hover over the “Download Fit File” button. Your ID is shown just after prod/ like so https://s3-fit-prd-uswest2-zwift.s3.amazonaws.com/prod/654321/a2e1b7f8-27610843

    Want another solution? The ever-helpful Christian Wiedmann has created a simple lookup tool for finding your Zwift ID using your Zwift login. See it here >

    Getting ZwiftPower Errors? Opt in!

    If you’re using the correct ID but ZwiftPower says it does not recognize your Zwift ID, this means you have not opted in to share your Zwift data with ZwiftPower. This is required due to GDPR privacy requirements. Here’s how to get it done:

    1. Log into my.zwift.com
    2. Click My Profile
    3. Click Connections
    4. Scroll to the bottom until you see the ZwiftPower icon and click to Opt-In. All done!

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      Eric Schlange
      Eric Schlangehttp://www.zwiftinsider.com
      Eric runs Zwift Insider in his spare time when he isn't on the bike or managing various business interests. He lives in Northern California with his beautiful wife, two kids and dog. Follow on Strava

      75 COMMENTS

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      Emilie Taug
      Emilie Taug
      3 years ago

      hei
      i have forgot my id login…and the mailadress i signed up with ([email protected]) is broken, my new adress is [email protected]
      i hope you understand my english, and can help me:-)

      Best regards

      Emilie Taug

      0
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      3 years ago
      Reply to  Emilie Taug

      I cannot help you, since this is just a Zwift fansite. You can contact Zwift support at [email protected].

      2
      Reply
      Beans
      Beans
      3 years ago

      When I look up my Zwift ID, it has 7 numbers and Zwift power tells me my ID doesn’t exist. Any suggestions? Thanks!

      2
      Reply
      Woody
      Woody
      3 years ago
      Reply to  Beans

      GETTING ZWIFTPOWER ERRORS?
      If ZwiftPower says it does not recognize your Zwift ID, this means you have not opted in to share your Zwift data with ZwiftPower. This is required due to GDPR privacy requirements. Here’s how to get it done:

      Log into my.zwift.com
      Click Edit Profile
      Click Connections
      Scroll to the bottom until you see the ZwiftPower icon and click to Opt-In. All done!

      0
      Reply
      Thane Phillips
      Thane Phillips
      3 years ago
      Reply to  Woody

      I am trying to do the same but when I click on “edit Profile” absolutely nothing changes on the screen. I was one of the earliest Beta users of Zwift and abandoned it early due to hardware issues. Could my old login be interfering with this? None of the buttons on the my.zwift.com page are active at all even though I can see them and click on them. Ideas?

      0
      Reply
      Thane Phillips
      Thane Phillips
      3 years ago

      I have scrolled through all the help forums I can but wherever I look on my ‘my.zwift.com’ page, I can’t get past the first screen and the connections button does nothing. I never get the option to hit the “opt-in” button

      3
      Reply
      RICHARD HOLDEN
      RICHARD HOLDEN
      3 years ago
      Reply to  Thane Phillips

      Exact same problem how did you resolve it I have no option to opt in?

      0
      Reply
      Manny Rodrigues
      Manny Rodrigues(@rodrigues-manny)
      3 years ago

      Eric – once I’ve connected my account, can I delete the 4 digit suffix from my name after linking it to Zwift Power? Thanks for all you do to help make Zwift more fun and enjoyable!

      2
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      3 years ago
      Reply to  Manny Rodrigues

      Yep!

      5
      Reply
      James
      James
      3 years ago

      Struggling with this process. When I look at the URL in my browser related to my profile, it just shows as “my.zwift.com” without the longer URL. Same on Crome and Safari browsers. Even the Address in “History” is truncated and missing the longer Url with 4-digit suffix. Any help?

      0
      Reply
      James
      James
      3 years ago
      Reply to  James

      Solved it – just re-read the instructions.

      0
      Reply
      Jim KILEN
      Jim KILEN
      3 years ago

      I cannot connect to Zwift Power.

      0
      Reply
      Jim KILEN
      Jim KILEN
      3 years ago

      My Zwift ID number is 966207
      Jim Kilen

      0
      Reply
      HenningA
      HenningA
      2 years ago

      Can not connect Zwift. “Cannot find verify code in your Zwift name. Make sure the name has updated and is visible in Zwift before continuing.”

      0
      Reply
      christian
      christian
      2 years ago

      my id zwift is correct but I can’t connect with zwift power.In my profile all is ok for the connection

      0
      Reply
      Gennaro Antonio Bellardini
      Gennaro Antonio Bellardini
      2 years ago

      Please what is my zwift id number? Thank you of all

      0
      Reply
      Tony P
      Tony P(@t_parkes)
      2 years ago

      hi Guys, I can no find my Id?

      0
      Reply
      Tony P
      Tony P(@t_parkes)
      2 years ago
      Reply to  Tony P

      sorry to complete my zwift ID Number to connection mypage to complete registration

      0
      Reply
      Marc H.
      Marc H.
      2 years ago

      after receiving my 4-digit pin and successfully entering it into my user name and connecting zwift power, should I then delete the 4-digit pin from my profile name?

      0
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      2 years ago
      Reply to  Marc H.

      Yep!

      0
      Reply
      Peter
      Peter
      2 years ago

      Zwiftpower sats that my ID dont exist. My number is 1782579

      0
      Reply
      Peter
      Peter
      2 years ago
      Reply to  Peter

      Sorry,I am an idiot

      0
      Reply
      Alessandro Morelli
      Alessandro Morelli
      2 years ago

      come si fa

      0
      Reply
      zev
      zev
      2 years ago

      Zwift Power’s configuration is no bad, that I’m surprised it is getting promoted. I can’t get it to configure correctly

      0
      Reply
      Maria Luisa Marenzi
      Maria Luisa Marenzi
      2 years ago

      Hi, I have identified my Zwift ID but when I put it in the field to generate the 4 digit code I receive the following error message “Cannot find rider with that Zwift ID.” What can I do?

      0
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      2 years ago
      Reply to  Maria Luisa Marenzi

      Make sure you opt in to ZwiftPower under your connections tab at my.zwift.com

      1
      Reply
      Nuno
      Nuno
      2 years ago
      Reply to  Maria Luisa Marenzi

      I had the same problem.cannot find rider with my swift ID. Opt in in it’s on
      Zwift ID is 888952

      0
      Reply
      michael brodsky
      michael brodsky
      2 years ago

      after i connect to zwift power do i need to keep the number after my surname?

      0
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      2 years ago
      Reply to  michael brodsky

      No.

      1
      Reply
      tessam
      tessam
      2 years ago

      non mais vous avez pas trouvé plus compliqué pour recuperer le Zwift ID!!!
      ON Y COMPREND RIEN A VOS EXPLICATIONS !!!
      Encore plus securisé qu’une banque en ligne !!!!

      4
      Reply
      Manuel Sanchez
      Manuel Sanchez
      2 years ago

      ?how can I get my Zwift Id?

      0
      Reply
      Didier RECAZENS
      Didier RECAZENS
      2 years ago

      Bonjour,
      Je ne trouve pas mon N° ID
      merci pour votre aide.
      Cordialement

      0
      Reply
      GIO I.(ITA)
      GIO I.(ITA)
      2 years ago

      Buonasera non trovo il mio ID number. Dove lo posso trovare?
      Grazie

      0
      Reply
      Jofre
      Jofre
      2 years ago

      Hi,

      I found my id number but it has 7 digits not 4, what shall I do? use the 7 digits?

      0
      Reply
      Jofre
      Jofre
      2 years ago
      Reply to  Jofre

      Ok, for those in the same situation, when you get your 7 digits you should input that in the brackets and then Zwiftpower provides you a pin, is quite simple, but terribly explained…

      0
      Reply
      boillot
      boillot
      2 years ago

      I cant find my zwift id 🙁

      1
      Reply
      UAe_bjj
      UAe_bjj
      2 years ago

      Hi

      0
      Reply
      domenico
      domenico
      2 years ago

      salve
      non riesco acollegarmi a zwift con il vostri id

      0
      Reply
      Thomas
      Thomas
      2 years ago

      Hi Eric
      I am having problems with finding my zwift ID to complete the reg for zwift power.but cant get pasttge fit file

      0
      Reply
      Mara Curtarelli
      Mara Curtarelli
      2 years ago

      I have my ID numbers but when I put to have the 4 digits you say they do not exist!!!mmy ID is 2158945 can you hel me mara curtarelli

      0
      Reply
      Ben Duke
      Ben Duke
      2 years ago

      Can this be any harder to figure out? JEEEEZ

      0
      Reply
      Neil Fraser
      Neil Fraser
      2 years ago

      why so bloody hard to find zwift ID ???

      1
      Reply
      il Rasato
      il Rasato
      2 years ago
      Reply to  Neil Fraser

      Agree!!

      1
      Reply
      Mara Curtarelli
      Mara Curtarelli
      2 years ago

      my ID is 2158945 but I cannot connet at zwiftpower why???

      0
      Reply
      Theo Ferreira
      Theo Ferreira
      2 years ago

      Hi Eric, I was dreaming when I tried to link my Zwift account to Zwift power. I never saw the 4 digit code and now I can’t complete the process. Is there a way to get the 4 digit code so I can complete the process? When I try to log in as I did the first time to get the code, the system says user not found.

      0
      Reply
      RICHARD PHILPS
      RICHARD PHILPS
      2 years ago

      found my zwift ID number , but once I have submitted it to get my access 4 digit code it tells me rider not found? any help would be appreciated…

      0
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      2 years ago
      Reply to  RICHARD PHILPS

      From above: If you’re using the correct ID but ZwiftPower says it does not recognize your Zwift ID, this means you have not opted in to share your Zwift data with ZwiftPower. This is required due to GDPR privacy requirements. 

      0
      Reply
      Stefan Carlsson
      Stefan Carlsson
      2 years ago

      trying to connect this account with my Zwift dito. getting lost at first attempt. “Zwift ID can be found in the desktop version of Zwift by going to Documents->Zwift->CP.” -does this mean I have to get into my computer to find it?

      0
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      2 years ago
      Reply to  Stefan Carlsson

      Yes. Or use another method. Multiple ways to do this, all explained above.

      0
      Reply
      Chris
      Chris
      2 years ago

      Have managed to link to Zwift power, now my name has my 4 fig ID number behind it even when I have deleted from my online profile, how do I remove my 4 fig ID

      0
      Reply
      Battista Muredda
      Battista Muredda
      2 years ago

      How do I find my Zwifer ID?

      0
      Reply
      Tore Vegard Sørum
      Tore Vegard Sørum
      2 years ago

      I hav got my Zwift ID:1438106 and are trying to Get it into Zwift Power/Connect. Bu iI got the answer that ZwiftPower:Cannot find rider with that Zwift ID?

      0
      Reply
      Colin
      Colin
      2 years ago

      Does Zwiftpower populate the dashboard at registration with historical data from Zwift?

      0
      Reply
      kimberly
      kimberly
      2 years ago

      I followed the opt in instructions for a Zwift ID. I was able to opt in but it never gave me a ID and it never I’m still being asked for one? I did log out and back in hoping it would update but it hasn’t.

      0
      Reply
      Agus riyanto
      Agus riyanto
      2 years ago

      I cant find my ID…error 401…😤😤

      1
      Reply
      Emma
      Emma
      2 years ago

      Zwift ID saying not found but I’ve got it correct – help!

      0
      Reply
      Emma
      Emma
      2 years ago

      Got Zwift ID, opted in, still not finding me :///

      0
      Reply
      Mirosław Chlebosz
      Mirosław Chlebosz
      2 years ago

      I CAN NOT FINISF MY REGISTRATION, BECAUSE I HAVE PROBLEM WITH GENERATE MY ID. I RECEIVE ONE, BUT IT NOT VALID IN REGISTRATION.

      0
      Reply
      Jaroslaw
      Jaroslaw
      2 years ago

       My.zwift.com connect to zwift power (opt-in)

      I cannot connect to Zwift Power

      My Zwift ID number is 1513232

      0
      Reply
      Steffen Høhl Quebec
      Steffen Høhl Quebec
      2 years ago

      I have tried to find my zwift ID – using all the different suggestions on this web side, but I have still not found it. Can you help me.

      0
      Reply
      Andrew
      Andrew
      2 years ago

      Zwift and Zwift power are the MOST user UNFRIENDLY SITE ever. Difficult to find this and that!!!!!
      All I want is results of my events but I have to log into Zwift power and now I can’t find the ID. Why not make it simple and have the results at the end of the event or race!!!!!

      0
      Reply
      Eddie Humphreys
      Eddie Humphreys
      2 years ago

      This is driving me nuts!!! Been trying to link my account to ZP for weeks, actually probably months😂😂. Not got a computer, I use Apple TV and my phone and cannot find my Zwift ID anywhere. Why is it so secret??

      0
      Reply
      Philippe Bacconnier
      Philippe Bacconnier
      2 years ago

      can’t find my zwift ID? Can you please help?

      0
      Reply
      Marco Godinho
      Marco Godinho
      2 years ago

      Hi Eric I have one problem. I can´t connect my Zwift ID in Zwifpower. It always failing.
      I don´t know what I should do.

      0
      Reply
      Nigel Butler
      Nigel Butler
      2 years ago

      Just joined Zwift power and connected to Zwift. It uploads my kms but it doesn’t seem to have pulled through any of my races and therefore i have no ranking. Any suggestions?

      0
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      2 years ago
      Reply to  Nigel Butler

      It’s not going to pull anything from
      before you signed up for ZP. If it worked that way, past race rankings would be changing all the time!

      0
      Reply
      Adriaan Cloete
      Adriaan Cloete
      2 years ago

      Hi,
      Where can i go to get my swift ID ?

      0
      Reply
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