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    News

    Zwift Announces Planned Outage Monday Night PDT

    Eric Schlange
    By Eric Schlange
    October 24, 2020
    LAST UPDATED October 27, 2020
    12

    Zwift HQ has asked us to share the word about an upcoming service outage which will affect access to the game and other Zwift services on all devices.

    According to ZHQ, this is being done “in order to upgrade our system performance and stability, ensuring even greater service and reliability for our Zwift community!” It appears to be a major database migration, as impacted services include anything requiring a login such as the game itself, Zwift Companion, and Zwift.com, including the forums.

    ZHQ is planning a 4-hour maintenance window for this outage to be safe, but our sources tell us there’s a very good chance service could be restored within 1.5-2 hours. Best not to plan an important ride during the maintenance window, though!

    Scheduled Downtime

    Here is the maintenance schedule by major timezone:

    • London:  2:00am – 6:00am GMT | October 27, 2020
    • Los Angeles: 7:00pm – 11:00pm PDT | October 26, 2020
    • New York: 10:00pm – 2:00am EDT | October 26-27, 2020
    • Sydney: 1:00pm – 5:00pm AEST | October 27, 2020
    • Tokyo: 11:00am – 3:00pm JST | October 27, 2020

    Status updates will be provided via Zwift’s status page.

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      Eric Schlange
      Eric Schlangehttp://www.zwiftinsider.com
      Eric runs Zwift Insider in his spare time when he isn't on the bike or managing various business interests. He lives in Northern California with his beautiful wife, two kids and dog. Follow on Strava

      12 COMMENTS

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      12 Comments
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      M4rk0
      M4rk0
      2 years ago

      Hopefully this is step 1 in implementing an overhaul of the UI.

      6
      Reply
      Eric Schlange
      Author
      Top Member
      Eric Schlange(@eschlange)
      2 years ago
      Reply to  M4rk0

      It’s not.

      4
      Reply
      M4rk0
      M4rk0
      2 years ago
      Reply to  Eric Schlange

      Bummer

      0
      Reply
      Ignis-fatuus
      Ignis-fatuus
      2 years ago
      Reply to  M4rk0

      Didn’t they postpone the UI update because of Covid and the increase of users on the platform? Well, summer came and went along with their flimsy excuse for not delivering on what they had promised. My guess is that we’ll see a vaccine before ZHQ rolls out their update they claimed was near ready to publish. Honestly, if they ever do roll out their UI update it will likely come as a byproduct to having rewritten their entire game engine–one which would use a halfway decent graphics platform and a completely rethought and restructured codebase.

      4
      Reply
      KingBathSalts
      KingBathSalts
      2 years ago
      Reply to  Ignis-fatuus

      UI or HUD? Zwifter mix them up all the time.

      0
      Reply
      James Eastwood
      James Eastwood(@jeastwood)
      2 years ago
      Reply to  Ignis-fatuus

      They’ve already confirmed it was scrapped

      2
      Reply
      Joshua Hopkins
      Joshua Hopkins(@joshualhopkins)
      2 years ago
      Reply to  Ignis-fatuus

      The way I heard it, the ui change was to make it easier for apple tv which in retrospect was a bad idea so it was scrapped. I think you can hear more details about it on the zwiftcast where they interview the CEO.

      0
      Reply
      Rusty
      Rusty
      2 years ago

      The times for Sydney are correct but they are currently observing AEDT

      2
      Reply
      Aaa
      Aaa
      2 years ago
      Reply to  Rusty

      Pretty sure they’re wrong, they should be am not pm

      0
      Reply
      Aaa
      Aaa
      2 years ago
      Reply to  Aaa

      Nevermind pm is right, timezones are hard

      0
      Reply
      Spinmonkey
      Spinmonkey(@geoffspinmonkey)
      2 years ago

      And we are operational again. Finished early

      1
      Reply
      Hugo Wwlker
      Hugo Wwlker(@hugh-walker)
      2 years ago
      Reply to  Spinmonkey

      Yep I already got my first 100 km of the day in…j/k j/k…amazed Zwift is up aleady…well done!

      0
      Reply
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